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Energy, Motivation, Passion, Effective Communication, Presentation Skills, Selling Skills, Customer Focus, Negotiation Skills, Emotional Commitment, Responsibility & Initiative, Focus, Bonding Power, Team Spirit, Stress Control, Leadership, Change Management, Winning Attitudes, … these are the key attributes that Empowers the people and we at Aura Kenya Leadership Foundation are committed to implant these into people through our various Training Products and Solutions.

AURA TRAINING is an international training organization conducting training programs at Africa, Europe, and Middle East & India. Aura is creating a revolution in Training & Development and is committed to Empower & Energize Organizations & Individuals through its Behavioral, Sales, Customer Service, and Leadership & Talent Development Programs. Aura’s vision is to energize people and organizations to produce Peak Performance by spreading the message of Passion for Excellence.

CHALLENGES PROPERTY MANAGERS FACE

​ The challenges you face as a property manager of office properties haven’t really changed over the years. However, what has changed is the cause of the problems you have. Here are some of the universal issues facing property managers in Kenya today: Operating costs – Skyrocketing costs are hurting every property manager of every type of building. Higher direct costs can be seen in your utility bills. Increased indirect costs show up in higher prices for just about everything.Say for example making follow up calls to tenants for rent payment,bus fare To meet up with tenants. and such expenses. Staffing/Services – It is a constant challenge to find, train, motivate and keep a customer-focused staff. Excellent training and competitive wages can go a long way toward retaining your staff. In addition, letting them know they are goodwill ambassadors and they are an important part of the operation is key – ask for their input and expect them to take ownership and be accountable. Staffing problems can also spill over to the services you contract out. When negotiating new service contracts, make sure you look at your historical data and see if there are any potential savings you can uncover and possibly negotiate more favorable terms. Tenants – It is estimated that it costs seven times more to bring on a new tenant than it does to renew an existing tenant, so taking care of them should be paramount. One thing that has not changed over the years is a tenant’s demand for comfort. They want to feel secure and they want to have pride in their facility. What has changed, is the amenities tenants want. Leases – Tenant leases have become a huge issue for today’s property managers. The important thing to remember is that landlords really drive the lease terms, even though tenants can be tough negotiators. Landlords are trying to reduce the rights and options of their tenants, while tenants are looking for more flexibility with shorter terms, the ability to sublet or more termination options. The key is to find a middle ground. For new tenants, negotiations may include concession packages for free rent and improvement allowances. SOLUTIONS Because property management is such a customer-focused business, the more time you can spend dealing with your tenants, your staff and your vendors, or developing and implementing programs that will enhance your tenants’ experience, the better. But it is difficult, because your true master remains your bottom line. This is where technology can step in to help you. HyperThink Systems Ltd is a software development & consultancy company, we have a property management Sotware by name RENTALWARE, the Software can streamline your operations, give you detailed analyses, and help you implement powerful facilities maintenance programs – all designed to improve your operations. Our objective is to provide a strong technical platform that will support your operations in any meaningful way.

PROPERTY MANAGEMENT SOFTWARE